Mohd888 Privacy Policy – Player Data Protection in Malaysia

Mohd888 ("Platform", "We" or "mohd888") takes the privacy and security of our members' personal data extremely seriously. This Privacy Policy explains transparently and comprehensively how mohd888 collects, processes, stores, uses and protects your personal information when you register and use our online betting and casino platform at https://mohd888.click.

This Policy applies to all users of the mohd888 platform, including website visitors, registered members, active players, and former members whose information remains in our systems within the defined retention period. It also applies to all your interactions with mohd888, including via the website, mobile platform, email, live chat, and all other communication channels.

This Privacy Policy should be read together with Terms & Conditions mohd888 and other related policies. Together, these documents form the complete agreement between you and mohd888 regarding your use of the platform and the handling of your data.

Mohd888 collects the personal data necessary to deliver platform services safely and efficiently. Below are the categories of data we collect and the purposes for doing so:

Mohd888 only collects data that is strictly necessary for the stated purposes. We do not collect sensitive data such as your medical records, political affiliations, or religious beliefs unless there is a specific, clearly stated need that requires your explicit consent.

Mohd888 collects your personal data through several different methods, depending on how you interact with our platform:

• Account Registration: When you register a new account at mohd888, you provide basic information such as your name, phone number, email address and password. This information is required to establish your unique identity in our system.
• Identity Verification (KYC): During the identity verification process, you may be asked to upload a copy of your identification card or passport to meet legal requirements and confirm that you meet the minimum age of 18.
• Financial Transactions: Every time you make a deposit using Touch 'n Go eWallet, GrabPay, DuitNow, FPX, Boost, ShopeePay, Maybank2u, or CIMB Clicks, or make a withdrawal to your bank account, a record of that transaction is stored in mohd888's system.
• Platform Usage: Your game activity — including the types of games you play, bet amounts, session duration, and outcomes — is automatically recorded for operational, security, and responsible gaming purposes.
• Support Communications: When you contact the mohd888 customer support team via live chat, email, or WhatsApp, the contents of those communications are stored for reference and service improvement purposes.
• Cookies and Tracking Technologies: The mohd888 platform uses cookies and similar tracking technologies to enhance the user experience and collect technical data on how the platform is used. Further details are available in Section 7.

Mohd888 uses your personal data solely for legitimate and necessary purposes. We do not use your data for any other purpose without first obtaining your consent. The primary purposes for which your data is used are as follows:

• Account Management: Creating, verifying, and managing your mohd888 account, including the login process, two-factor authentication, and password recovery.
• Payment Processing: Processing your deposits and withdrawals securely and efficiently through your chosen Malaysian local payment methods.
• Identity Verification: Verifying that you meet the eligibility requirements, including the minimum age and citizenship or residency status required by the platform.
• Service Provision: Enables you to access and enjoy all games and services on mohd888, including Sports Betting, slots, live dealer, jackpot, roulette, and lottery.
• Platform Security: Detecting and preventing fraud, multi-account usage, player collusion, and other unlawful activities that could harm the platform or other players.
• Responsible Gaming: Monitoring gameplay patterns to identify signs of problem gambling and provide appropriate support to players who need it.
• Service Communications: Sending you important information about your account, transaction outcomes, policy updates, and necessary security notices.
• Marketing (with consent): Sending you information about bonuses, promotions, and new games that may interest you — only where you have given consent to receive such communications.
• Legal Compliance: Complying with Malaysian legal requirements, including anti-money laundering laws, data protection legislation, and applicable financial regulations.

Mohd888 does not sell or trade your personal data to any third party. However, in the course of operating the platform, we may need to share certain information with carefully selected third parties on legitimate grounds:

• Payment Service Providers: Transaction information that must be shared with payment service providers such as e-wallet gateways and banking systems in order to process your deposits and withdrawals. This includes payment verification via Touch 'n Go, GrabPay, DuitNow, and other methods.
• Game Software Providers: Data required to operate certain games may be processed by third-party game software providers who have signed strict confidentiality agreements with mohd888.
• Identity Verification Services: For the KYC process, your identity documents may be verified through a third-party identity verification service that is certified and complies with high data security standards.
• Legal Authorities: mohd888 will disclose data when required by Malaysian law or pursuant to a valid court order. This includes cooperating with authorities in investigations involving fraud, money laundering or other unlawful activities.
• Auditors and Professional Advisors: Law firms, accountants, and auditors who require access to certain data to carry out their professional functions on behalf of mohd888, and who are bound by strict confidentiality obligations.

All third parties that receive personal data from mohd888 members are required to protect that data to a standard no less stringent than mohd888's own data protection standards. Legally binding data protection agreements are signed with all of our data processing partners.

Mohd888 continuously invests in security infrastructure to ensure our members' personal data is protected to the highest standard. The key security measures we have implemented are as follows:

• Data Encryption in Transit: All data transmitted between your browser or app and mohd888's servers is protected by TLS/SSL 256-bit protocols. This means no one can intercept and read your information during transmission.
• Data Encryption at Rest: Sensitive data stored in the mohd888 database — including passwords (stored in hashed form only) and financial information — is encrypted to industry security standards.
• Internal Access Controls: Access to member personal data is restricted to staff who genuinely need it to perform their duties. Every instance of access is recorded in an audit log that is reviewed on a regular basis.
• 24-Hour Security Monitoring: mohd888's automated monitoring system operates around the clock to detect suspicious activity such as unauthorised login attempts, unusual transaction patterns or cyberattacks.
• Two-Factor Authentication (2FA): mohd888 offers two-factor authentication for all accounts, adding an extra layer of protection against unauthorised access.
• Regular Security Audits: The mohd888 platform undergoes regular independent security audits by third-party cybersecurity firms to ensure our systems consistently meet the latest security standards.

While mohd888 takes all reasonable steps to protect your data, no system can guarantee 100% security in the digital age. We encourage you to play your part in safeguarding your account by using a strong password, enabling 2FA, and never sharing your login credentials with anyone.

The mohd888 platform uses cookies and similar tracking technologies to enhance the user experience, analyse platform usage and maintain security. Below are the types of cookies we use:

• Essential Cookies (Required): These cookies are required for the mohd888 platform to function properly. They include login session cookies, CSRF security cookies, and cookies that store your language preferences. These cookies cannot be disabled as they are critical to platform operations.
• Analytics Cookies: We use analytics data to understand how players use the mohd888 platform — which pages are visited most, how long players spend in each section, and where they encounter difficulties. This data helps us improve the platform over time.
• Functional Cookies: These cookies allow the platform to remember your preferences — such as your preferred display format, language, and other settings — to deliver a more personalised experience.
• Session Cookies: Temporary cookies that are deleted when you close your web browser. They are used to maintain your login session while you are using the platform.

You can manage cookies through your web browser settings. However, disabling essential cookies may affect your ability to use the mohd888 platform fully, including logging in to your account.

As a mohd888 member and an individual whose personal data we process, you have a range of rights protected under Malaysian data protection law. mohd888 is committed to respecting and facilitating the exercise of these rights:

To exercise any of the above rights, please contact the mohd888 data protection team by email at support@mohd888.click or via 24-hour live chat. Please include your full name, registered email address, and the details of your request. We will respond within 14 business days of receiving a complete request.

Mohd888 retains your personal data only for as long as necessary for the purposes described in this Privacy Policy or as required by applicable Malaysian law. Our general data retention guidelines are as follows:

• Active Account Data: For as long as your account remains active or as needed to provide services to you.
• Financial Transaction Data: Deposit and withdrawal transaction records are retained for a minimum of 7 years in accordance with Malaysian financial legislation for audit and compliance purposes.
• Support Communication Records: Live chat conversation history is retained for 3 years for reference and service improvement purposes.
• Identity Verification Documents: Copies of identity documents are retained for the duration of the active account plus 5 years after account closure for compliance purposes.
• Game Activity Data: Betting and gaming records are retained for 3 years for dispute resolution and Responsible Gaming purposes.
• Data After Account Closure: Upon account closure, we will delete or anonymise data that is no longer required once the specified retention period has elapsed, unless a longer retention period is required by law.

Once the retention period expires, your personal data will be securely deleted or anonymised so that it can no longer be linked back to you. This deletion process is carried out in accordance with strict security procedures to ensure the data cannot be recovered.

If you have any questions, concerns or requests regarding this Privacy Policy or how mohd888 handles your personal data, we encourage you to reach out to us directly. mohd888's data protection team is committed to providing a thorough and meaningful response to every privacy-related enquiry.

You can reach us via:

• Email: support@mohd888.click – for written enquiries that require documentation or detailed responses
• Live Chat: Available 24 hours a day within the mohd888 platform — for immediate enquiries in Bahasa Malaysia

Mohd888 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Members will be notified of any material changes via an in-platform notice or email at least 7 days before the changes take effect.

We encourage you to check this page periodically to stay informed about how mohd888 protects your information. The "Last Updated" date at the top of this page reflects the most recent revision of this Privacy Policy.